Frequently Asked Questions
Q:
Is there a curfew?
A:
There is no curfew, so you can leave at any time.
*Only those who have checked in are eligible.
Q:
Are the rooms non-smoking?
A:
All guest rooms are non-smoking, but there is a smoking area in the building.
Q:
How should I keep track of my valuables?
A:
Security lockers are available in the building.
Please ask at the front desk if you wish to use this service.
Q:
Do you accept credit cards?
A:
Yes, most major brands are accepted, including Visa, Master, and American Express.
Q:
Is there a time limit on shower and internet access?
A:
Free of charge, 24 hours a day.
Q:
Is there parking available?
A:
Parking is available for 700 yen per night.
The number of parking spaces is limited, so please inquire about availability at the time of reservation.
Coin-operated parking is also available in the vicinity. (770 yen and up for 24 hours)
Q:
What is your cancellation policy?
A:
In the event of cancellation, unless there is a special reason
The following cancellation fees will be chargedOn the day of the stay: 100% of the room charge
Day before: 50% of room charge
Two days before: 30% of the room chargeThe following charges will apply for no-shows.
No-show/non-arrival without notice: 100% of the room charge