Frequently Asked Questions
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Q:
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Is there a curfew?
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A:
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There is no curfew, so you can leave at any time.
*Only those who have checked in are eligible.
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Q:
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Are the rooms non-smoking?
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A:
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All guest rooms are non-smoking, but there is a smoking area in the building.
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Q:
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How should I keep track of my valuables?
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A:
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Security lockers are available in the building.
Please ask at the front desk if you wish to use this service.
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Q:
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Do you accept credit cards?
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A:
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Yes, most major brands are accepted, including Visa, Master, and American Express.
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Q:
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Is there a time limit on shower and internet access?
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A:
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Free of charge, 24 hours a day.
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Q:
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Is there parking available?
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A:
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Parking is available for 700 yen per night.
The number of parking spaces is limited, so please inquire about availability at the time of reservation.
Coin-operated parking is also available in the vicinity. (770 yen and up for 24 hours)
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Q:
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What is your cancellation policy?
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A:
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In the event of cancellation, unless there is a special reason
The following cancellation fees will be chargedOn the day of the stay: 100% of the room charge
Day before: 50% of room charge
Two days before: 30% of the room chargeThe following charges will apply for no-shows.
No-show/non-arrival without notice: 100% of the room charge
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